MB
Melinda B
1 reviews | Active since Oct 2014
21 Aug 2024, 09:49
Keep away for Creit Matters
Very Very Bad Service
Been under debt review sins 2013. It's 2024 already, more than 10 years already. I was done with paying in 2022 already, but now there is said that I've still haven't paid everything yet and my debt review has been terminated in 2022 already, but no communication for the termination. You can try to sort this out, but it is no use. they just talk to you like you are a child.
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Credit Matters's replyOfficial
05 Sept 2024, 12:44Good Day Ms Butler,
Our records confirms that you still have a balance outstanding on your vehicle and therefore the Clearance cannot be concluded. This has been communicated to you on several occasions and you acknowledged that you understood same. Our records reflect that you stated that you needed to access a loan for moving purposes and we explained why you would not qualify as the debt review flag has not been cleared and that same will be cleared upon receipt of the MFC settlement letter.
Feel free to send us the relevant paid up letter and we will be happy to assist with your Clearance.
Hope this helps .
Credit Matters Team
Our records confirms that you still have a balance outstanding on your vehicle and therefore the Clearance cannot be concluded. This has been communicated to you on several occasions and you acknowledged that you understood same. Our records reflect that you stated that you needed to access a loan for moving purposes and we explained why you would not qualify as the debt review flag has not been cleared and that same will be cleared upon receipt of the MFC settlement letter.
Feel free to send us the relevant paid up letter and we will be happy to assist with your Clearance.
Hope this helps .
Credit Matters Team
Credit Matters's reply05 Sept 2024, 12:44
Official
Good Day Ms Butler,
Our records confirms that you still have a balance outstanding on your vehicle and therefore the Clearance cannot be concluded. This has been communicated to you on several occasions and you acknowledged that you understood same. Our records reflect that you stated that you needed to access a loan for moving purposes and we explained why you would not qualify as the debt review flag has not been cleared and that same will be cleared upon receipt of the MFC settlement letter.
Feel free to send us the relevant paid up letter and we will be happy to assist with your Clearance.
Hope this helps .
Credit Matters Team
Our records confirms that you still have a balance outstanding on your vehicle and therefore the Clearance cannot be concluded. This has been communicated to you on several occasions and you acknowledged that you understood same. Our records reflect that you stated that you needed to access a loan for moving purposes and we explained why you would not qualify as the debt review flag has not been cleared and that same will be cleared upon receipt of the MFC settlement letter.
Feel free to send us the relevant paid up letter and we will be happy to assist with your Clearance.
Hope this helps .
Credit Matters Team