Credit matters have misplaced their respect

I don't know how say all but yeeeeeer F**k,i joined around 2014 then stopped 3months later because i was going nowhere slowly,they been deducting huge amount only to pay 40/70 to creditors,i settled my other account within 6months and loan this year.now i have all my account and debt free i called them asking to remove me,there was this lady very rude talked to me like a child.i got angry and decided to go somewhere else where i will be treated with respect.now they refuse to do tranfer to my new people, then got a call from Don tried to explain to me and i s aid NO,she then had audacity to tell me "what will i do if she refuses to do transfer?",i got angry and went over the roof.this circus company have no respect for people works like money laundering