No response after requesting and paying for a credit report

<p>Avoid this organisation like a plague. </p> <p> </p> <p>I ordered a credit report on Friday 1 July 2016 at 14h00, it's now Monday 15h00 and I have still not received my report.</p> <p> </p> <p>Their website states that you get a report in 60 min. Three days later and after trying endlessly to get hold of them by phone I still have nothing.</p>