SN
Sindi N

1 reviews | Active since Jan 2019

11 Sept 2020, 11:44

********** LOANSPROVIDER

Hi I app**** online for a loan and there after I was emailed form containing information about deductions that will go off from my bank account, of things I never app**** for, one of those is groceries, I immediately canceled the application and till this day I haven’t received a cancellation letter or message all they keep sending is more information about their service, I want nothing from this company anymore and should there be any deductions from my bank account, all hell will break loose, they lure people by offering online loans application where banking details are required and there after they send you a contract with all those ridiculous hidden extra costs, I demand a letter confirming that they canceled my application and WILL NOT DEBIT FROM MY BANK ACCOUNT

0
Replies (2)
Credit Genie S.A
Credit Genie S.A's reply11 Sept 2020, 13:56
Official
Dear Credit Genie Customer


Thank you for bringing this to our attention.

We are sorry to hear your frustration.

As per your request the application for our services has been cancelled and you will receive confirmation of the cancellation via email.

Kind Regards 

Malcom

SN
Sindi N's update11 Sept 2020, 14:14
Reviewer Update
I just received an email from your office that I should contact your customer service to cancel and here you say it has been canceled, who’s fooling who here, I won’t contact anyone because I sent numerous emails to cancel, don’t give problems, I want a solution , honestly