ES
Edwin S

1 reviews | Active since Dec 2017

26 May 2018, 01:25

CREDITGAIN. Gaining your money without consent.

I received an sms on 2018/05/25 from a company in Cape Town called CREDITGAIN. The message from them informed me that an amount of R 395-00 was to be deducted from my account that very day. I was obviously surprised by this unexpected pending debit order, and immediately phoned them, and spoke to a lady by the name of Ingrid, who informed me that I had completed a loan application through Loanfinder, who they are affiliated to, and for that service and others, which I did not agree to, I was now liable to pay a once off fee of R395-00. I then told the lady that I had never heard of CREDITGAIN, and that I also never authorized them or entered into any agreement with them for the services that they provide and for the specified service fee. Ingrid then informed me that they had sent me an email or sms on the 14th of May, to inform me that I had to pay for their services. After that, I kindly asked her to remove me from their system, and cancel anything that I had supposedly subscribed to, which she proceeded to do. After this call, I went back to my trash folder in my email and looked for the alleged email from CREDITGAIN, which I did not find. I only have two emails from Loanfinder that I received on the 14th of May, nothing from CREDITGAIN. I would just like to warn the public to be careful when applying for online credit, as there might be a few nasty surprises following.

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