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I was contacted concerning debt mediation. I was asked for my banking details and sign in order to start the process to verify .No official documentation was submitted . Yet the debit order has gone off my account, I have tried numerous numbers trying to speak to someone but no luck. The consultant on Watsapp is just plain rude and advises me in a nutshell ” it is what it is when I disputed it .” I have tried mailing and calling and the numbers just ring . I need this to be cancelled and my payment to be reversed I have even threatened them with NCR