BS
Bron S

1 reviews | Active since Feb 2020

19 Feb 2020, 14:20

Faith in Customer Service in SA restored !

This is my 2nd interaction with Creative Brands and both experiences have been WOW !! I was very happy with the service (friendly and willing to answer questions of a newbie). When I collected my order the lady at reception was also amazingly friendly...walked out with a spring in my step (customer service is atrocious in many places now, so it was refreshing to have somebody treat me (the client) as special / welcome). I also love the online chat facility where I can ask questions without having to wait days for an answer - and so far the people I've spoken to have been helpful, efficient and friendly. I've just received my 2nd order today - delivered to my door sooner than expected which was really amazing as I don't have much time to prepare my order for the function so the speedy delivery has taken a bit of pressure off me ! If the customer service continues to be of such a high standard I will definitely continue placing orders with you...and recommend your company to others. Thank you for restoring my faith in Customer Service in SA !!

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Replies (1)
Creative Brands
Creative Brands's reply19 Feb 2020, 17:22
Official
Hi Bron, 
Thank you so much for this amazing feedback! 
I am so pleased to hear that you have enjoyed working with the whole Creative Brands team on more than one occasion. 
We look forward to building a long-lasting work relationship with you, with many more happy orders! 
Have an amazing day 
Kind regards 
Gabi Morelli