1 reviews | Active since Feb 2017

28 Feb 2017, 12:13

Worst customer service ever!

<p>I bought a 850W Liquadora Potent Jug Blender with a 2 year guarantee from Creative Housewares and received it on 25 January 2017. It worked for a short while, but after only a week and a half, on Sunday 5 February, it stopped working completely, for no reason. </p> <p>I contacted Creative Housewares, who said they will send someone to come and collect it and see what the problem is. By that Friday nobody had contacted me yet, and I had to call them again. Eventually the blender was collected. Nobody contacted me again.</p> <p> </p> <p>Eventually, a week later, after I once again inquired, they responded and told me they received it and their technicians were looking at it and they will let me know what the problem is. This was a week and a half again. If I sent them e-mails, they don't reply. I tried calling, but I get put through to the wrong person who said she will pass on my message and get someone to call me asap, but I still have not heard from anybody.</p> <p> </p> <p>This is a nice product, when it works, but not worth buying as this is the worst customer service I have everexperienced.</p> <p> </p> <p> </p>

0
Replies (1)
's update28 Feb 2017, 16:14
Reviewer Update

They resonded just now, apolgised for the delay and assured me that it will be sent tomorrow morning. Holding thumbs.