Mellerware

In April this year i had bought a Mellerware kettle from Makro, came home and registered the item on their website for extended warranty. Two weeks later and the kettle started leaking, called Makro and they said that their returns department was closed for now due to Covid. I then called Creative Houseware who handle the after service of the item and was told to take it to the Durban branch where they would asses and replace if needed. When i got there they refused to take it saying that they don't take the items that are less than 6 months old, I must now go back to Makro.... contradiction..to what there head office said. Then had to drive to Makro which they credited me and you know what bought another brand kettle simply because I was seriously dissatisfied with the after service from Mellerware agents.... Thats definitely a brand thats scratched of my future lists. What would happen to people that do not have there own transport to be running all over the place?All brands are will have some issues but if they have proper after sales, you dont mind supporting them... DONT BUY MELLERWARE!