AM
Amanda M
1 reviews | Active since Feb 2022
12 Sept 2022, 03:31
DO NOT BUY FROM THIS COMPANY! DON'T BE FOOLED!
If I could give it a million minuses I would! Absolutely despicable, ********** company and service! Bought a Melleware kettle and toaster, the kettle stopped working after about a week and the toaster was just as awful. If I had to go into detail what we had to go through, I'd be writing for days! Just please do yourself a favor, never, ever and I mean NEVER, buy from this company, it's a complete ****! And check if you're buying online from places Leroy Merlin or Takealot for example, check to see who the supplier actually is! F%$#@ing **** company and even ****tier customer service!
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Creative Housewares's replyOfficial
14 Jul 2023, 10:45Dear Amanda,
Good day! We deeply apologize for the delayed response to your query. We have recently undergone changes in our management team and are actively evaluating all reviews to improve our services and regain the trust of our loyal customers.
We understand that your query may have been left unresolved, resulting in a lower rating. We genuinely apologize for any inconvenience caused and would greatly appreciate more information about your specific situation. This will allow us to address the issue promptly and work towards a satisfactory resolution.
We value your patronage and would like to change your perception of us to a more positive one. To express our sincere apologies, we would like to offer you a 50% discount voucher for our website, whether or not you choose to utilize it.
Please let us know how we can be of further assistance and regain your trust. We genuinely appreciate your feedback and the opportunity to improve our services.
Kind regards,
The Creative Housewares Team
The Creative Housewares Team
Creative Housewares's reply14 Jul 2023, 10:45
Official
Dear Amanda,
Good day! We deeply apologize for the delayed response to your query. We have recently undergone changes in our management team and are actively evaluating all reviews to improve our services and regain the trust of our loyal customers.
We understand that your query may have been left unresolved, resulting in a lower rating. We genuinely apologize for any inconvenience caused and would greatly appreciate more information about your specific situation. This will allow us to address the issue promptly and work towards a satisfactory resolution.
We value your patronage and would like to change your perception of us to a more positive one. To express our sincere apologies, we would like to offer you a 50% discount voucher for our website, whether or not you choose to utilize it.
Please let us know how we can be of further assistance and regain your trust. We genuinely appreciate your feedback and the opportunity to improve our services.
Kind regards,
The Creative Housewares Team
The Creative Housewares Team