Why is store closed during loadshedding, why no back up power for the store???

I am very dissatisfied with the store in Meadowdale Mall. Do not get me wrong, their staff is always professional, friendly and knowledgeable about the products they sell, That is not were my problem lies. My problem is this: does Crazy Pets live in another country other than South Africa? Why on earth do they not have a back up power source to keep the store open when the power goes off? I work hard for my money, and it irritates me so much if the store is closed due to loadshedding, resulting in me having to go to another store to buy my pet food, when they are the closest pet store to my house. Does Crazy pets not care about the fact the their clients have to then drive out extra petrol money (which not all of us have), just to get our pets their food? . My dogs only eat Ideal Pet food, and not all Pet stores sell that. Why do I have to go to another store that is open? This is really not on people, fix this problem please.