Crazy Deals a con - Dont respond to emails &calls

I purchased a gift from [URL Removed] , it took really long to receive the item, actually it was received after the Birthday I needed it for! I had to keep calling up and following up on delivery. Now the item is not working and I have emailed the [Email Removed] with no response. The phone number is always unavailable. <br> Your guarantee and return policy is terrible as there is no way to actually get some service. it is very embarrassing to have to give a gift that is faulty and I am unable to replace it. This it truly *****... stick to [URL Removed] people.