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Stacey W

1 reviews | Active since Jun 2017

11 Dec 2023, 07:06

Absolutely Pathetic Delivery Services - Orders take MONTHS to be delivered.

Absolutely horrific delivery service times. Order was placed in October, delivery was promised by the 4th of December, and I am still waiting. On querying delivery date on 29/11, I was told within ANOTHER 7 to 10 business days and the order still shows as "processing", no change whatsoever. No updates are sent to you unless you specifically log a ticket with their support and request an update! I guess the fact that I had to log a ticket 4 days after payment was made to ask why payment was not being updated should have been a red flag! I would seriously avoid this company, unless you are willing and able to wait MONTHS for delivery. Absolutely disappointed and disgusted with the service at Craftivating.com.

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Replies (1)
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Stacey W's update18 Dec 2023, 08:38
Reviewer Update
Update: One Week Later - still no feedback and no products. No feedback is given if you don't log a ticket with their helpdesk, and then you just get short replies, and the tickets get closed. WORST service I have ever experienced!
If I could I'd give them no stars!