JM
Jamey-Leigh Matoko

1 reviews | Active since Dec 2022

09 Dec 2022, 22:17

TERRIBLE EXPERIENCE FOR A FIRST TIME HOME BUYER

So much issues with the house. 1. We were promised to move in March 2022, then the date was moved to April and eventually we moved in May- the reason that was given building wasnt done 2. With heavy rains the roof started leaking, we are currently living at Willow Creek for 7 months and already our geyser gave in and 3. We had to move out for a week, because apprently the stairs wasn't according to standard so they had to repair it. Makes me question how they do their quality checks and only when there is trouble action is taken 4. The feedback back on issues raised with this company (Craft homes) was either dismissive or feedback was given

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Replies (1)
Craft Homes
Craft Homes's reply26 Jun 2023, 12:47
Official
 
Thank you for taking the time to share your review. We value your feedback and sincerely apologize for the challenges you experienced. 

We would like to assure you that the matter you raised has been resolved. However, we understand that you may have additional queries or questions. To address any further issues or provide any necessary assistance, please don't hesitate to reach out to us at ***. We are here to help.

Once again, we appreciate your feedback and thank you for bringing these matters to our attention.