Stay away from craft homes

My experience has been one of the worst. I bought my unit at waterfall Ridge. Since I bought it, there has been on going damp issues. The developers take no responsibility whatsoever. Each time we notify them, they give us the run around- we must get a damp expert to assess. The report clearly says “the damp is from incorrect ratio of plaster and cement leading to lateral damp” . The developers response after ignoring my mails are “they will not be attending to the damp. The body corporate must attend to hairline cracks and maintainence of the building”. This has nothing to do with poor construction practises. The body corp says that it’s a construction issue. Craft homes takes zero responsibility for poor construction. A lot of units at waterfall ridge are experiencing the same. Some units tiles suddenly cracked through its entirety from being poorly laid. Nearly all units had to have the geysers replaced and the solar units changed…and they took zero responsibility. The car shade nets were damaged during the hail and the insurance also refused to pay out because they said that the awnings were not correctly installed by craft homes. I would stay very far from this company. They build suboptimal units and then run away from the poor workmanship