TA
Tariq A

1 reviews | Active since Dec 2022

12 Dec 2022, 15:14

Poor service and low quality materials and finishes

We’ve been struggling for more than 6 months to get our snag list closed out! They are unwilling to: - repair damp on our boundary wall - install the kitchen cupboards as listed - a shower that messes all over the floor is part of the design - just get a towel - have to beg and plead for them to come to site

Also, as time has gone on the finishes are starting to give in: - the plugs are cheap and beginning to slip into the wall

I would suggest doing a thorough review of any craft home property before purchasing. As once they leave the site, your snag list will never be closed.

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Replies (1)
Craft Homes
Craft Homes's reply26 Jun 2023, 12:47
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Thank you for taking the time to share your review. We value your feedback and sincerely apologize for the challenges you experienced. 

We would like to assure you that the matter you raised has been resolved. However, we understand that you may have additional queries or questions. To address any further issues or provide any necessary assistance, please don't hesitate to reach out to us at ***. We are here to help.

Once again, we appreciate your feedback and thank you for bringing these matters to our attention.