PW
Portia W
1 reviews | Active since Mar 2018
02 Jun 2023, 17:44
Disgusting service !
Craft homes is disrespectful,no accountability or sense of urgency,you log something and your emails will get ignored ,I’m sitting with an electrical issue for weeks ,tried reaching out to them and they will take you from Pillar to post ,your emails gets ignored ,experience is horrible ,as if that’s not enough ,we are stuck with a R10 000 bill due to their lack ethics and poor communication,still being taken from pillar to post !
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Replies (1)Craft Homes's replyOfficial
03 Jun 2023, 09:37Dear Portia. Thank you for reaching out. We apologise for the experience that you’ve faced. We take all reviews seriously and would like to assist you with the issue you experienced. We will be in contact with you early next week.
Alternatively, you may contact us at ***and ask for our communications director, Shirley Michaux. We value your feedback and thank you for your understanding.
Alternatively, you may contact us at ***and ask for our communications director, Shirley Michaux. We value your feedback and thank you for your understanding.
Craft Homes's reply03 Jun 2023, 09:37
Official
Dear Portia. Thank you for reaching out. We apologise for the experience that you’ve faced. We take all reviews seriously and would like to assist you with the issue you experienced. We will be in contact with you early next week.
Alternatively, you may contact us at ***and ask for our communications director, Shirley Michaux. We value your feedback and thank you for your understanding.
Alternatively, you may contact us at ***and ask for our communications director, Shirley Michaux. We value your feedback and thank you for your understanding.
