MS
Mogalakwena S
1 reviews | Active since Nov 2017
28 Dec 2022, 16:00
Damaged Materials and sub par workmanship
What was supposed to be my first Christmas in my new home, was unraveled by poor workmanship and the cover up thereto. E.g. I’ve been complaining about a sewage smell since August 2022 and I was brushed off. On 26 December 2022 I discovered that an already damaged sewage pipe was installed.
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Craft Homes's replyOfficial
26 Jun 2023, 12:46Thank you for taking the time to share your review. We value your feedback and sincerely apologize for the challenges you experienced.
We would like to assure you that the matter you raised has been resolved. However, we understand that you may have additional queries or questions. To address any further issues or provide any necessary assistance, please don't hesitate to reach out to us at ***. We are here to help.
Once again, we appreciate your feedback and thank you for bringing these matters to our attention.
Craft Homes's reply26 Jun 2023, 12:46
Official
Thank you for taking the time to share your review. We value your feedback and sincerely apologize for the challenges you experienced.
We would like to assure you that the matter you raised has been resolved. However, we understand that you may have additional queries or questions. To address any further issues or provide any necessary assistance, please don't hesitate to reach out to us at ***. We are here to help.
Once again, we appreciate your feedback and thank you for bringing these matters to our attention.