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Tebalo T

1 reviews | Active since Jul 2016

28 Nov 2022, 22:36

Craft Homes Poor Housing

This review is very regretable because I had hold on for a long time & giving Craft Homes the opportunity to reedeem themselves but they keep on disappointing. Me & many others have bought Craft new development called Willow Creek Estate. Is been 6 months but most of buyers are complaining. The houses leaks when it rains, the solar panels don't work, houses have cracks, fibre does not connect, garage doors have an issue, paint is going off, door frames peal paint, paving is bad, main bed very small, beds don't fit to mention a few. I accepted that new developments will have snags but what we facing as residents who bought at this new development (6 months new) are experiencing building defects than snags. Disappointed by Craft Homes. Poor workmanship.

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Replies (2)
Craft Homes
Craft Homes's reply29 Nov 2022, 08:19
Official
Good morning, 

Thank you for bringing this to our attention. Our team is currently investigating this further and will remain in contact with you. 

Please feel free to contact us directly for anything more.
Craft Homes
Craft Homes's reply26 Jun 2023, 12:47
Official
 
Thank you for taking the time to share your review. We value your feedback and sincerely apologize for the challenges you experienced. 

We would like to assure you that the matter you raised has been resolved. However, we understand that you may have additional queries or questions. To address any further issues or provide any necessary assistance, please don't hesitate to reach out to us at ***. We are here to help.

Once again, we appreciate your feedback and thank you for bringing these matters to our attention.