fE
farhad E
1 reviews | Active since Feb 2014
29 May 2015, 15:52
What a waste of time
We require confirmations from banks. All banks have moved on [URL Removed] The reason was to ensure that confirmations are attended to on a timely basis. From my side, this has not happened. It takes longer to get a response from the banks, the confirmations consultants do not know what's going on. The system is useless, takes an entire day to set up all confirmations needed, only to have all of them denied!!!! Please sort your systems out or get back to the older system of contacting the banks direcrly!!!
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CaseWare Africa's replyOfficial
01 Jun 2015, 08:54Hello Shade1,
We are sorry to hear that you are experiencing frustrations with your confirmations. We would like to discuss this with you, and will contact you, to understand better and assist you with achieving the maximum efficiencies through the use of the system. Please note that support is available during work hours on +*** or *** to assist you with any queries you may have, including system navigation and to liaise on your behalf directly with the banks for any confirmation queries.
Regards,
The CQS Team
We are sorry to hear that you are experiencing frustrations with your confirmations. We would like to discuss this with you, and will contact you, to understand better and assist you with achieving the maximum efficiencies through the use of the system. Please note that support is available during work hours on +*** or *** to assist you with any queries you may have, including system navigation and to liaise on your behalf directly with the banks for any confirmation queries.
Regards,
The CQS Team
CaseWare Africa's reply01 Jun 2015, 08:54
Official
Hello Shade1,
We are sorry to hear that you are experiencing frustrations with your confirmations. We would like to discuss this with you, and will contact you, to understand better and assist you with achieving the maximum efficiencies through the use of the system. Please note that support is available during work hours on +*** or *** to assist you with any queries you may have, including system navigation and to liaise on your behalf directly with the banks for any confirmation queries.
Regards,
The CQS Team
We are sorry to hear that you are experiencing frustrations with your confirmations. We would like to discuss this with you, and will contact you, to understand better and assist you with achieving the maximum efficiencies through the use of the system. Please note that support is available during work hours on +*** or *** to assist you with any queries you may have, including system navigation and to liaise on your behalf directly with the banks for any confirmation queries.
Regards,
The CQS Team