Trash institution staff.

This institution is a joke, the stuff is lazy all they do is gossip and laugh behind those close glass windows. The sad part they don't even attand to the email. I had a bursary that did not finish paying the full amount, so I decided to pay from my pocket cause I needed my documents, I thought I was trying to speed up the process so I can get my documents on time, apply for internships before they close most of them. Until today I haven't got my documents neither the money has it reflected on my student account. Neither of their lines is going through. I am so frustrated and they disgust me.