AS
Atheema S

1 reviews | Active since Jul 2020

17 Jul 2023, 18:40

Incorrect billing for a course they rep**** to a year later due to "admin" & staff issues at CPUT

HI Anele

Thank you for arranging and availing yourself this morning, much appreciated.

As per our telephone conversation earlier today, please note that I registered and app**** for a bursary from my company in 2020 to study your CIMA course in 2021. As per correspondence and emails below, registration and the course never happened. I received emails in 2022 saying we would be de-registered and re-registered late 2022 as they've managed to sort themselves out and were ready to begin. I however rep**** with no solid information or any feedback. Long story short, Arnelle registered myself in 2022 (screenshot attached) for a course scheduled to have happened in 2021 already, but never happened and nothing ever materialised and then eventually February 2023 I started getting harassing calls from Vericredit, as I was registered without my knowledge a year later for something that didn't happen and seems like I am a student that just never paid... please can we notify Vericred about the miscommunication and lack of competence from "before your time" CPUT staff.

Should you need any further information please do contact me.

Regards, Atheema Stemmet "Student number

Latest response from CPUT on the 14th July 2023:

Dear Atheema

I have escalated the matter with management whereby they have advised we have no control with verdict. Do you perhaps have their contact information and I can speak with them?

They probably got information from debtors pertaining whatever reflected owing to CPUT.

Regards Anele Tyhulu

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