disaster staff at cput financial Aid

Firstly what a complete disaster. Where does one begin the level of incompetence cannot be measured. long story short need bursary change and Cput just wont give it money that does not even belong to them. Advised to email eft forms in order to get bursary money. Emails EFT forms (asks for feedback gets no feedback) eventually called and was told I need to email Eft forms again???? how does one lose an email? , you would think its impossible but no CPUT makes the impossible possible the competent ***********, the useful useless. I have been waiting for about 2 weeks prior to the 2 weeks of being waiting after email has been sent i waited another two weeks. They are *****ing the money that's not even theirs some students haven't been getting their change for 3 years in a row now because Cput is in debt and cannot afford to even pay their way through the year. I have been patient throughout this process how is it possible to take future leaders for such a joke? no consideration no work ethic no feedback really want to leave to go study somewhere else. The biggest let down cop out varsity I have ever had to deal with better off at northlink at this point.