VM
Vicky-Lee Millard

1 reviews | Active since Mar 2017

15 Mar 2017, 15:10

Terrible after service

<p>I bought a Chev Cruz 1.6 at CP Nel Delta in Oudtshoorn on 27/07/2016. After 4 months the vehicle's engine light came on. I took the vehicle to our local CP Nel to have a look at the problem, they then comfirmed it is the Oxy Level Sensor that needs to be replaced. The quotation on 9 November 2016 is the amount of R2800.00 for this sensor. I feel that the vehicle is under the 6 months customer warranty so they must fix this vehicle. The sales person does not respond on any queries and I then send a letter from my attorney to inform them we are planning to take legal action. They responded to that almost immediately and promised to fix the vehicle immediately at there expense. This is now 8 weeks later and numerous calls and emails from my attorney the just don't give a damn and I'm getting frustrated because I'm paying for a vehicle every month that I can't drive with. I need them to be either blacklisted at MFC Vehicle Finance or they need to fix my vehicle very quickly or I'm submitting a formal complaint at MFC.</p>

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