Bad service.

<p>My uncle was was a main member at Co-Vision funeral home. Underwritten by Hollard insurance. He died accidentally by burning to death at his home. As a main member q funeral policy is supposed to double the payment but they didn't. Instead, we only received the money on Friday before the funeral. After co-vision had agreed to make the payment. They suddenly changes their kind and claimed they suspected suicide. We had to run around looking for forensic reports. And they only paid on the Friday. Kindly look into this matter and assist. As we feel ******. The deceased policy number is ***. ID number is ***.</p> <p> </p> <p> </p> <p>Kindly assist. </p> <p> </p> <p>Dr. LM Mothobi</p>