Coursiv
Claimed Business
|2.8|16 Reviews (last 12 months)|This business does not respond to reviews
Coursiv
Claimed Business
|2.8
16 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Coursiv presents a sharply divided customer experience. Learners who complete the AI courses praise the clear, concise lessons, practical prompt exercises, ChatGPT and Midjourney modules, and the motivating, well-structured format that supports consistency and certification. However, a far larger group of reviewers describe billing frustration, reporting once-off purchases that quietly became recurring four-weekly subscriptions, duplicate or unexpected debits, fine print they could not see, cancellation only possible by email, unanswered refund requests, and partial fifty percent discount offers instead of full refunds.
Performance(last 12 months):
Trustindex Rating
3.5NPS Score
-100Unlikely
TrustIndex
3.5
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.8|16 Reviews
Oct '25 - Sep '26
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencesK
shyda K
1 reviews | Active since Apr 2013
7 Aug 2026, 14:04
Coursiv **** debit
I have only wanted a once off course which I Thought was R329.i paid on 9th July.Therafter I was debited R929 instantly ,I had work commitments and didn't start the course. I explained it to them. They say it starts on the day I paid and will forfeit if not completed. Yesterday they debited me again R849 saying its auto renew. That is such a ****,I never chose auto renew without even doing the first course.They refused to refund me although I emailed asking for immediate cancelation. I have now read on the internet, so many complaints.
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shyda K
1 reviews | Active since Apr 2013
7 Aug 2026, 14:04
Coursiv **** debit
I have only wanted a once off course which I Thought was R329.i paid on 9th July.Therafter I was debited R929 instantly ,I had work commitments and didn't start the course. I explained it to them. They say it starts on the day I paid and will forfeit if not completed. Yesterday they debited me again R849 saying its auto renew. That is such a ****,I never chose auto renew without even doing the first course.They refused to refund me although I emailed asking for immediate cancelation. I have now read on the internet, so many complaints.
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Maria H
1 reviews | Active since Oct 2022
20 Jul 2026, 14:06
Stick to recognised training institutions
I wish I could give this company a no star rating I registered for 4 week plan. Did NOT purchase the full AI Bundle. I skipped this section. They just took money and triple the original amount without warning. I asked them to refund, they offered extra sessions, which admits that they know they deducted the money. Their online policy says a 14 day refund, don't believe that. They have offered a 50% discount, I am not interested. Disgusted. Totally disgusted
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Maria H
1 reviews | Active since Oct 2022
20 Jul 2026, 14:06
Stick to recognised training institutions
I wish I could give this company a no star rating I registered for 4 week plan. Did NOT purchase the full AI Bundle. I skipped this section. They just took money and triple the original amount without warning. I asked them to refund, they offered extra sessions, which admits that they know they deducted the money. Their online policy says a 14 day refund, don't believe that. They have offered a 50% discount, I am not interested. Disgusted. Totally disgusted
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Replies (0)MZ
Melisande Z
1 reviews | Active since May 2013
7 Jul 2026, 10:27
Beware! Deductions, refusing to payback.
I wish I could give this company a no star rating I registered for 4 week plan. Did NOT purchase the full AI Bundle. I skipped this section. Luckily my bank app indicated 2 payments. First one correct. Second one for $65 without authorization I dont have this type of money. I asked them to refund, they offered extra sessions, which admits that they know they deducted the money. But noo payback. Disgusted. Totally disgusted
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Melisande Z
1 reviews | Active since May 2013
7 Jul 2026, 10:27
Beware! Deductions, refusing to payback.
I wish I could give this company a no star rating I registered for 4 week plan. Did NOT purchase the full AI Bundle. I skipped this section. Luckily my bank app indicated 2 payments. First one correct. Second one for $65 without authorization I dont have this type of money. I asked them to refund, they offered extra sessions, which admits that they know they deducted the money. But noo payback. Disgusted. Totally disgusted
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Alta S
1 reviews | Active since Dec 2011
20 Jun 2026, 18:23
DOUBLE PAYMENTS DEDUCTED - NO REFUND!!!!!
Registered for 12 week plan. Paid. Also purchased the full AI Bundle. That was deducted TWICE from my bank account and now they are refusing to refund the second payment. STAY AWAY!!! THIS IS A ****!!!!!!
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Alta S
1 reviews | Active since Dec 2011
20 Jun 2026, 18:23
DOUBLE PAYMENTS DEDUCTED - NO REFUND!!!!!
Registered for 12 week plan. Paid. Also purchased the full AI Bundle. That was deducted TWICE from my bank account and now they are refusing to refund the second payment. STAY AWAY!!! THIS IS A ****!!!!!!
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Linda P
1 reviews | Active since Feb 2020
4 Feb 2026, 15:02
Alarming experience with Coursiv
I had a very disappointing and concerning experience with Coursiv. I enrolled in an AI course for one week and paid the stated fee for that period. I completed what I needed within that time. The very next day, Coursiv debited $40 from my account without my permission or authorisation. There was no clear warning, no consent given, and no justification for this charge. Since then, I have sent multiple emails requesting a refund, and I have received no response whatsoever. The complete lack of customer support is unacceptable. After this happened, I looked up reviews and was alarmed to see many other users reporting the exact same issue — unexpected charges and ignored refund requests. This appears to be a pattern, not an isolated mistake. I would strongly caution anyone considering Coursiv to read the fine print very carefully and monitor your bank account closely. Based on my experience, I cannot recommend this platform.
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Linda P
1 reviews | Active since Feb 2020
4 Feb 2026, 15:02
Alarming experience with Coursiv
I had a very disappointing and concerning experience with Coursiv. I enrolled in an AI course for one week and paid the stated fee for that period. I completed what I needed within that time. The very next day, Coursiv debited $40 from my account without my permission or authorisation. There was no clear warning, no consent given, and no justification for this charge. Since then, I have sent multiple emails requesting a refund, and I have received no response whatsoever. The complete lack of customer support is unacceptable. After this happened, I looked up reviews and was alarmed to see many other users reporting the exact same issue — unexpected charges and ignored refund requests. This appears to be a pattern, not an isolated mistake. I would strongly caution anyone considering Coursiv to read the fine print very carefully and monitor your bank account closely. Based on my experience, I cannot recommend this platform.
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Karen E
1 reviews | Active since Jan 2013
27 Jan 2026, 15:48
******* subscription payments
Misleading Billing and Unclear Subscription Activation – Refund Unreasonably Refused I am posting this complaint to warn other consumers about my experience with Coursiv.io and to highlight serious concerns about their billing transparency. I enrolled in a 28-day challenge / 4-week plan on behalf of a friend. Due to an error during registration, the account was created using my email address. The intention was to purchase a once-off 4-week programme, not an ongoing subscription. After the initial payment was made, an ongoing subscription was activated and additional charges were processed. At no point was it clearly communicated to me, in a prominent or unambiguous way, that a recurring subscription would be activated. When I contacted Coursiv.io to explain the situation and request a refund, my request was refused. From a reasonable consumer’s perspective, the billing process was confusing and insufficiently transparent. While terms and conditions may exist, I believe that recurring subscriptions should be clearly highlighted and actively confirmed by the customer before any additional charges are processed. The fact that this transaction was done on behalf of a friend and under my email address further complicated the situation, yet this context was not meaningfully considered in their response. I find it unacceptable that a company offering digital services relies on unclear billing mechanisms and then refuses to assist when customers raise legitimate concerns. I have requested: • Immediate cancellation of the subscription • A refund of the additional charges • Clearer and more ethical communication of subscription terms I am sharing this experience to encourage other consumers to exercise caution when signing up with Coursiv.io and to carefully scrutinise all payment and subscription details. This complaint reflects my personal experience and opinion as a consumer.
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Karen E
1 reviews | Active since Jan 2013
27 Jan 2026, 15:48
******* subscription payments
Misleading Billing and Unclear Subscription Activation – Refund Unreasonably Refused I am posting this complaint to warn other consumers about my experience with Coursiv.io and to highlight serious concerns about their billing transparency. I enrolled in a 28-day challenge / 4-week plan on behalf of a friend. Due to an error during registration, the account was created using my email address. The intention was to purchase a once-off 4-week programme, not an ongoing subscription. After the initial payment was made, an ongoing subscription was activated and additional charges were processed. At no point was it clearly communicated to me, in a prominent or unambiguous way, that a recurring subscription would be activated. When I contacted Coursiv.io to explain the situation and request a refund, my request was refused. From a reasonable consumer’s perspective, the billing process was confusing and insufficiently transparent. While terms and conditions may exist, I believe that recurring subscriptions should be clearly highlighted and actively confirmed by the customer before any additional charges are processed. The fact that this transaction was done on behalf of a friend and under my email address further complicated the situation, yet this context was not meaningfully considered in their response. I find it unacceptable that a company offering digital services relies on unclear billing mechanisms and then refuses to assist when customers raise legitimate concerns. I have requested: • Immediate cancellation of the subscription • A refund of the additional charges • Clearer and more ethical communication of subscription terms I am sharing this experience to encourage other consumers to exercise caution when signing up with Coursiv.io and to carefully scrutinise all payment and subscription details. This complaint reflects my personal experience and opinion as a consumer.
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Alik
1 reviews | Active since Jan 2026
9 Jan 2026, 11:43
I gained quite a bit of knowledge on AI tools and got to create my own images using the prompts that Coursiv taught me
I gained quite a bit of knowledge on AI tools and got to create my own images using the prompts that Coursiv taught me. Definitely would recommend it
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Alik
1 reviews | Active since Jan 2026
9 Jan 2026, 11:43
I gained quite a bit of knowledge on AI tools and got to create my own images using the prompts that Coursiv taught me
I gained quite a bit of knowledge on AI tools and got to create my own images using the prompts that Coursiv taught me. Definitely would recommend it
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