NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
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Hellopeter has tracked CourseRA across 7 reviews. CourseRA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CourseRA? Write a review to help others decide.
Recent reviews (2)
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Share Your Experience1 reviews | Active since Mar 2015
They Dont Care About the Credibility
I completed certifications last year 1st Certificate completed on ,11 September 2025, 2nd on 8 October 2025 and 3rd on the 2nd December 2025, which is also indicated on my portal. This month February 2026. I did ID verification and when I printed my certification, they indicated that I completed all 3 of the on 23 February 2026 . When I spoke to Matthew, one of their support team to escalate the matter he advise that three certificates show the completion date February 23, 2026, as that was the day you verified your ID, and the certificates were released.three certificates show the completion date 23 February 2026, as that was the day you verified your ID, and the certificates were released. Why this was not clearly communicated upfront to learners? I never saw any communication that delaying ID verification is going to overwrite the historical course completion date when certifications are issued. I get many emails from Coursera about why this was not emphasized. Now this puts me at a disadvantage it does not make sense how 3 certificates are completed on the same date, which misrepresents my academic record and raises a credibility concern when I am submitting them. I formally request an official letter from Coursera with a letterhead that states the courses were completed prior to 23 February 2026 and stating that this is known system behaviour and it does not affect the legitimacy of my certificates. He refused to assist me with that.
1 reviews | Active since Mar 2015
They Dont Care About the Credibility
I completed certifications last year 1st Certificate completed on ,11 September 2025, 2nd on 8 October 2025 and 3rd on the 2nd December 2025, which is also indicated on my portal. This month February 2026. I did ID verification and when I printed my certification, they indicated that I completed all 3 of the on 23 February 2026 . When I spoke to Matthew, one of their support team to escalate the matter he advise that three certificates show the completion date February 23, 2026, as that was the day you verified your ID, and the certificates were released.three certificates show the completion date 23 February 2026, as that was the day you verified your ID, and the certificates were released. Why this was not clearly communicated upfront to learners? I never saw any communication that delaying ID verification is going to overwrite the historical course completion date when certifications are issued. I get many emails from Coursera about why this was not emphasized. Now this puts me at a disadvantage it does not make sense how 3 certificates are completed on the same date, which misrepresents my academic record and raises a credibility concern when I am submitting them. I formally request an official letter from Coursera with a letterhead that states the courses were completed prior to 23 February 2026 and stating that this is known system behaviour and it does not affect the legitimacy of my certificates. He refused to assist me with that.
1 reviews | Active since May 2014
Progress Disappearance or deletion
I am at a point where I am totaly frustrated by a poor response as I have limited time and have suddenly lost all progress made ever since I had joined the platform for learning. I had all sorts ofd positive talk and now, Im just shaken by this experience. I had completed a number of modules, working towards concluding a number of certificates to comence on courses and from courses to degrees. All my progress just suddenly disappeared and its been a week. I'm left to argue with AI and no human intervention. Its frustrating because I had a time frame to work with and to see it slip away like this. This is crazy disaster. Am I the first and only to experience this?. Has this ever happened to anyone else?
1 reviews | Active since May 2014
Progress Disappearance or deletion
I am at a point where I am totaly frustrated by a poor response as I have limited time and have suddenly lost all progress made ever since I had joined the platform for learning. I had all sorts ofd positive talk and now, Im just shaken by this experience. I had completed a number of modules, working towards concluding a number of certificates to comence on courses and from courses to degrees. All my progress just suddenly disappeared and its been a week. I'm left to argue with AI and no human intervention. Its frustrating because I had a time frame to work with and to see it slip away like this. This is crazy disaster. Am I the first and only to experience this?. Has this ever happened to anyone else?