DSV really can't deliver !!

Sent parcels via DSV on the 3rd of October to Bedford Provincial hospital and Adelaide hospital. Still not there 6 days later . According to Gloria she cannot locate the parcels . According to the app the parcels have have been shunted around between Cape Town and East London the whole time . Seems like nobody knows how or who is going to deliver them . Wasted time and one very unhappy customer of mine