complaint

Hi on the 11/07/24 I bought bag of chicken mixed portion and they didt have the one i wanted, so they told me they have bad of thighs for 500 3x5kg and told me the chicken will come nextweek and even the other county fair at the back they dont so i took the chicken because i didnt have choice its time and petrol money to come there. So my mother complained about flavor of the chicken but i was not at home for the past weeks,so Sunday I was back home and the chicken taste was very bad tasteless no flavor and my aunt also sent me message i should contact you guys, i am so disappointed as i am customer for years