Shocking Service!

Posted this via customer complaints on the Woolworths website on 1st June 2015... still no acknowledgement of complaint received...<br> <br> <br> Earlier this evening, my wife & I visited your stand-alone Country Road store in the V&A. It was just before 9PM so the store was relatively quiet. After browsing & selecting items for purchase, my wife & I made our way to the main counter to finalise our purchases. We stood by the counter, while a staff member & manager stood at the other counter, perpendicular to us. They were about 2/3 meters to our left. The manager was staring down into the monitor while the other staff member looked like she was completing paperwork. We stood there for a few mins, while neither one of them looked at us or even acknowledged we were standing there. The phone rang and a male staff member from menswear ran over to answer the call, then say something to the manager and casually stroll back to his position & again ignoring us. Only until another customer asked the staff member something, did she turn around and walk right past us, still not saying anything to us. Amazed at this 'stellar' service when she came back, I politely raised my concerns regarding the lac