hH
hilton H

1 reviews | Active since Aug 2016

09 Jan 2022, 16:48

CONNING VEGANS

Last weekend, sun 2nd Jan, I met with family for lunch at the Auckland Park club. I ordered the vegan fallafel. I am vegetarian pat 35 years on religious purposes. The falaffel was served with fried chips. I tasted fish and smelt fish on the chips. I asked one of the ladies in charge. I asked if they fry chips separate or if they fry other animal products in same oil. She came back and said that they fry fish in the oil. this is ******* to do so. I spoke to the food and beverage manager on duty. He confirmed that he knows that they fry fish in the same frier and that it is ******** to do so. I returned my meal and did not order lunch as felt disturbed and bilious. I order I paul icream at end. I asked which one was vegan. They went to kitchen came back and said any of the health ones. I ordered the coconut and when came read that it has pasteurized egg. I returned that as well and made management aware. When the bill came they charged for both items returned. It was a very bad experience that I had and made my day unpleasant and went without eating lunch. Your staff were not accommodating at all. I fell that my religious & cultural rights were violated. Shame on such an establishment to offer this type of appalling service.

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