1 reviews | Active since Mar 2018
You are a disgrace Cotton On
I can’t believe how their shop at Atterbuty just cheated me out of my money. I bought a Henly for R329. I took it back yesterday. The woman behind the till refused to reimburse me with that amount. She kept arguing with me telling me that I only paid R175 and simply refused to pay the whole amount. It took me confronting her for 15 minutes and repeatedly asking for a manager to get to a point where a young guy finally pretended to sort things out. Checking the slip today, I realised that they ripped me off. I bought a cap on sale, and he pretended to give me peppermints as a “gift” to make nice I suppose. I didn’t ask for it. I didn’t want it and he did not tell me that he is charging me R40 for the mints. So they got away with the R175 refund, a sales cap and mints. Instead of getting the correct amount back, I had to buy a ****py cap, pay for mints I didn’t want and they believe that it will end there. What you did Cotton On is the big F. Fix it, or I will take this further. To people buying from the factory shop, they are quick with their mouths and quicker with their hands. Incredibly dishonest so check your slips. Even management are guilty of ripping you off. Disgusting. So sngry with myself for all the money I’ve spent there over the years.
