The worst!

Never ever buy from Cotton on’s online site! I bought a few things on their site on Black Friday. After waiting a few days I stared to get worried that my package isn’t showing up. I wanted to call them. But there is no contact number which is very odd and unsettling. I sent them an email (they rep**** back quite quickly which is on the plus side.) They rep**** to me saying that my package has already been delivered. Which is untrue. I was at home the whole day on the day that they claimed they delivered my package.

After explaining this to them they told me that they aren’t sure about the whereabouts of my package.

It’s been 3 weeks of me sending them an email and asking for an update on my package. And them telling me I have to bear with them because they are trying to get in contact with the courier company. Does it really take 3 weeks to get in contact with them?

Please don’t waste your money on their site people. You will regret it.

I am very upset with this service. I think it is super unprofessional that it takes this long with no feedback. And the fact that you cannot call them makes it that much worse.

Cotton on, you just lost a loyal supporter.