Rude staff at Cotton On, Brooklyn Mall

Cotton on (Brooklyn Mall) has extremely unhelpful staff. Had an unpleasant experience with a very rude lady working there. She was not willing to help look for an item that I KNOW is at their store and continued to argue with me instead of even looking for the item. She is the reason that I could not buy the jacket that I was looking for. Rude, lazy and unhelpful staff at Cotton On (Brooklyn Mall) is the reason that they are losing potential customers that were willing to spend money at their store. Please hire staff that are not lazy and actually willing to do their work.