N1 City - Cotton On

N1 City Cotton On - I’m a huuuuge fan on this store, however, when I went to return an item I bought, the cashier told me that they don’t have money to give me back in their tills, so I should take something for the value of my return item (R439) - after I told her, that’s not what I want to do. She kept on telling me they can’t refund me or that I should walk around in the mall so long. I feel this is super unprofessional as it is not my problem if there isn’t change, I think that each store should have sufficient money for “cashback” in their store. Not impressed at all!