1 reviews | Active since Apr 2012
Horrifying store experience
On the Friday before Christmas I went to Cotton on to buy 2 tops just as they were about to close. The next as I was passing I decided to buy more of those tops in different colours cos i liked them a lot.
I was shocked as one lady was touching me and the top I was wearing, asking if I was going to pay for it. With the store full or people staring, I was embarrassed and really sad that I was being treated like a ******** inside a store that I really liked. The ladies then foolishly asked me to provide proof of purchase for the top I was wearing because they were convinced without proof from their side, that had ****** the top. Both tops I was wearing I had bought at the same store the day before.
I know this company does not respond to complaints because they care very little about their customers, but KARMA will deal with this. I liked their clothes and my kids love Cotton on kids in Jo’burg, but we will no longer be buying there in order to preserve my dignity.
