Emotional Abuse

<p>On the 5/5/17 i visited a Cotton on at the Access Park Kuilsriver to return pair of jeans that i had purchased at the store on the 25/4/17. Before i even purchased the jeans i asked one of their fitting room attendants if i could return the jeans should i change my mind, Ethan Arendse assured me that if i am not comfortable with the jeans i could always return it before 30days of the day of purchase. I went out and i found the perfect jean that i was looking for at Zara. I nolonga needed the jean so i returned it. When i got to the store i spoke to Elreth Lakey that told me i cannot return the jean as it is a sale item i can only exchange, i told her that wasnt what i was told about by the fitting room attendants she told me that maybe it was one of the new people , as if i know if someone is new or i should be the one that gives stuff training, i wouldnt have bought the jean if i knew i wouldnt be able to return it should i get what i need from another store. Elreth than checked my slip and told me that the cashier that was assisting me would have told me cause she works for them for a very long time, she told me that im lying the cashier notified me, and i told her i wasnt aware if i was than the wouldve made an extra sale of R200 that specific day. As i was speaking to Elreth, came an assistant Manger Gilmore Aploon that also told me what Elthan said, Elthan than left me there un attended having to leave Gilmore to assist. Gilmore was soo rude that he even laughed at me in m,y face like im some crazy woman. Gilmore also told me that i was lying i was notified by their cashier that i cant return sale items. I than sore Ethan and asked him to come over cause hes the one that told me i can return he acted so stupid like it was some joke he said he never assisted me today which i was refering to the previous week it was like CIRCUS that made even one of the customer laugh at the matter like i was like a clown to entertain them. Gilmore after some time than assisted me with the refund. As i walked out of the store the manager that couldnt help me Ms Elreth Lakey was talking about me to her collegues which i over heard them and could see which the collegue gave me all the signs to see that her manager is talking about me.</p>