DO NOT BUY FROM COTTON ON ! NON-EXISTENT RETURN PROCESS

Worst.......Service.......Ever !!!! They ignore any attempts at returning unwanted items. Considering we are in the midst of a pandemic, we would rather shop online than in crowded stores. Chances are, things ordered online might not fit or might not be what you expected. Other sites like Zando, takealot, etc. collect returns immediately with no issue. I cannot get Cotton on to even answer me, never mind actually collecting the return. Money down the drain. I will for as long as I live never buy from them again.