1 reviews | Active since Nov 2018
Cotton On Store Card a Disgusting ****
I got caught by the salespeople in the store pushing for people to sign up for the Cotton On store card claiming that it is 6 months interest-free. It was a total lie and my first statement included interest plus numerous hidden fees for things such as an initiation fee, monthly service fee, insurance, and other subscriptions. The customer service I received in the store when trying to find someone to help me cancel my card was appalling and the people in the store were completely inadequate. When I finally got hold of the RCS Group they told me that the salesperson behind the desk is obliged to ask if you want 6 months interest-free (who wouldn't go for this when it is the main drawcard?), then if you select this option, they have to call the RCS Group to change this. The 6 months interest-free option should be the default. I am utterly disgusted at this blatant way of trying to trick the consumer and I never want anything to do with Cotton On again.
