1 reviews | Active since Dec 2018
Cotton On refuses to make good on a special they advertised.
Cotton on advertiseda skirt on their website at 44% discount normal price is R449 and discounted price is R250. The website gives absolutely no indication that this is an online exclusive deal, it shows the skirt at the discounted prices irrespective of whether you choose the online or the in-stoor option. There is no stock in the online shop so I went to the store in Secunda expecting to pay the discounted price. After a long discussion with the store manager Karabo explaining the situation he agreed that the website creates the impression that the skirt is at the discounted price in-store as well. He still refused to give us the discount since the in-store system doesn't show the discount. I believe Cotton on should have given me the discount in store as this is what is advertised.
