Cotton On Card ****

I am extremely disappointed with the service that I have received. Not only that but I would not recommend ANYONE open up a Cotton On account.

When requesting a settlement a amount that amount is only valid for 5 days and then they increase the amount. I had R30 left to pay on my account and in two weeks the amount went up to R134.64. Every 5 days they put on interest. I have never in my life heard of this. I understand that you will be charged a monthly interest rate as you do every where but every 5 days???? Also please be aware they charge you R30 per month to keep your account open even if you not using it. Also when dealing with customer services you get told different things every time you call in and to top it off the lady who "helped" me last hung up on me.

I have requested many times as well to close my account, and I will not be paying any more to Cotton On. When asking to close my account I had one person say by this weekend it will be closed and then another person telling me only after 36 days and then another telling me my settlement amount has not yet reflected therefore no request can be put in???? So I am not sure what kind of training Cotton On puts their employees through but clearly not the same training.

I feel Cotton On robs their customers blind. It is disgusting. Don't bother trying to contact management as they NEVER call back.

The customer service is completely useless.

As someone who always bought at Cotton On , Typo and Factory I will NEVER support this company again.