Cotton off

So after a dozen emails on funding out how to sort out the track pants I got my daughter I eventually had to go into a store. Wait for it. Where I couldn't exchange as the in store price was more than the ones I got on sale and had to opt for a refund. So you can't exchange online... Takealot Superbalist Zando all are able to do the exchange online and they collect the incorrect item and deliver the exchange item all in one go. Cotton in do better. Very disappointed