Bad shoe material

Guys I am one of your fans of your clothing very up to standard however I am horrified of the material that you use on your clothing as it doesn't last and wear off quickly. Worse part that hurts me the most is I bought a boots for R600 is teared in half and it's been a couple of months having it. Seriously my heart is broken, I am not happy with the product that are spent so much money for it to last me. For your prize tags this is just beyond upsetting because we pay a lot for our shoes which we are happy to but what is not acceptable is for shoe to be ruined like that as if it's been worn for years in a space of 6 months, it's ridiculous and you guys need to step up your game. Your prize must match your quality, I want my shoe to be change no exceptions please

Worse part there is no complaints email in South Africa