Bad Service

Good evening I bought a few things from Cotton On Namibia I went and return the stuff on the 23rd of June 2024, the lady who assist me said my refund will take 7-10 business to reflect back in my account, it's been 13 days and still no refund. I queried it with the branch in Namibia(Windhoek) and they laid a complaint. The manager in Windhoek 9was very /helpful assisting me, but SA head /office just ignoring her. I 9just 9want to warn the public out there /not to /buy from Cotton On they will not receive their money back , if they return goods. This is the most pathetic clothing place I've heard off. I will warn everyone that I know not to buy anything from them.