Bad service

Absolutely terrible service, A guy Lungisa and the salesman was playing soccer in the store. The ball falling on the garments, they refused to refund my clothing which I had received has a gift, I had the receipt. I told the guy it was a gift, he wants me to get the card of the person that purchased the gift. Like really. They were very unprofessional and didnot listen to what i had to say.Cotton on AMANZIMTOTI