1 reviews | Active since May 2015
BAD CUSTOMER SERVICE/ BAD ATTITUDE EXPERIENCE
I visited the Cotton On Store in Canal Walk last night and was absolutely appalled by the service (or rather LACK there off) <br> <br> As a walked in there were two sales assistants at the door and not one acknowledged me, as I browsed around about five other sales assistants walked past me, stood near me, hung on the clothing rail behind me but not one had the time to ask if they could be of assistance. by their expressions on their face - I was to scared to even ask - for my own safety.<br> <br> On purchasing my items the MOST UNFRIENDLY little girl (T. Naidoo) assisting at the till did not even look up while processing the payment - once again NO acknowledgement/ NO Thank You/ Just NO Nothing. <br> <br> I am an avid buyer at this group because of its clothing range and yet to experience good customer service at any store. Cotton On - you will loose customers if something is not done about this VERY SERIOUS PROBLEM soon.
