poor service incompetant staff

a bunch of unfriendly and incompetant people. i have been trying to cancel my MTN contract for 3 months now without any joy. now when I try to do my banking I cannot because it says not registered on network what ever that means. and I didn ot get any notification from either MTN or cosmonet. this is pathetic .FORTUNATELY MY WIFI is on fibre and not with MTN service is slow and pathtic they like everyone are blaming covid and the lockdon for the bad service yet they say their staff are orking from home. don't pay yoour ccount then the staff are competant enough to phone you 10 times in one day to demand not request the payment.