Priority order

Dear Cosmetology Team,

I would like to start by saying that I am genuinely impressed with your products and services, particularly the opportunity to purchase certain products at more affordable prices through your platform.

However, I am disappointed with the turnaround time for my recent order, especially as I selected the Priority Delivery option. Perhaps I have misunderstood what "priority" means in this context, but I assumed it would mean that my order would be processed and delivered sooner than the standard estimated timeframe of seven working days.

Unfortunately, I am still waiting for my order, and the skin concerns I purchased the products to address are continuing to worsen. As a customer, this is quite frustrating, particularly after choosing and paying for a priority service.

I would appreciate an update on the status of my order and some clarity regarding the expected delivery timeframe for Priority Delivery orders.