Cosmetic Studio
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Cosmetic Studio
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSP
Simamnkele P
1 reviews | Active since Sept 2026
11 Sept 2026, 22:42
Will not take back wrong order
Stuck with 4 bottles of 250mls 1 of a gardenia fragrance that I cant use as they refused to exchange, they sold me a fragrance that doesn't even smell like the fragrance , when I made them aware they told me to go dispute at the bank knowing very well the bank will not assist with such , Was so disappointed cuz been their customer for quite a long time Their website says should yu have an issue with yur order they'll refund or arrange for a pick but it's a lie Will never ever use their services and will never recommend a business that lacks accountability.
Helpful (0)
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Simamnkele P
1 reviews | Active since Sept 2026
11 Sept 2026, 22:42
Will not take back wrong order
Stuck with 4 bottles of 250mls 1 of a gardenia fragrance that I cant use as they refused to exchange, they sold me a fragrance that doesn't even smell like the fragrance , when I made them aware they told me to go dispute at the bank knowing very well the bank will not assist with such , Was so disappointed cuz been their customer for quite a long time Their website says should yu have an issue with yur order they'll refund or arrange for a pick but it's a lie Will never ever use their services and will never recommend a business that lacks accountability.
0
Replies (0)SB
Shain B
1 reviews | Active since Feb 2026
22 Feb 2026, 07:58
After sales support is non existent and ingredients are questionable.
After sales support is non existent, once you purchased their products they don't care to respond to emails whatsapps and calls. They don't have expiry dates on their products and I've sent them several messages already. I sell to the public which means I cannot estimate or provide and expiry date, this lack of care is negatively impacting my business and the integrity of my products. How am I supposed to know when ingredients should be discarded without an expiry date. I also noticed the consistency of my products is not the same as before and I'm begining to wonder if they even put the correct ingredients in the bottles.
Helpful (0)
|Replies (0)SB
Shain B
1 reviews | Active since Feb 2026
22 Feb 2026, 07:58
After sales support is non existent and ingredients are questionable.
After sales support is non existent, once you purchased their products they don't care to respond to emails whatsapps and calls. They don't have expiry dates on their products and I've sent them several messages already. I sell to the public which means I cannot estimate or provide and expiry date, this lack of care is negatively impacting my business and the integrity of my products. How am I supposed to know when ingredients should be discarded without an expiry date. I also noticed the consistency of my products is not the same as before and I'm begining to wonder if they even put the correct ingredients in the bottles.
0
Replies (0)NR
Nadia R
1 reviews | Active since Feb 2013
16 Oct 2025, 17:41
Not able to contact anyone at the company
I ordered products from them which arrived and were fine - no complaint there. BUT, I have been trying to get hold of these guys for ages to get more info and specs on one of their products that I purchased as want to formulate with it. Its impossible. They don't answer emails or their watsapp no. I would not call it professional. And the fact that I only see 5-star reviews on their website makes it very suspicious. Why leave contact numbers if you are not going to answer them
Helpful (0)
|Replies (0)NR
Nadia R
1 reviews | Active since Feb 2013
16 Oct 2025, 17:41
Not able to contact anyone at the company
I ordered products from them which arrived and were fine - no complaint there. BUT, I have been trying to get hold of these guys for ages to get more info and specs on one of their products that I purchased as want to formulate with it. Its impossible. They don't answer emails or their watsapp no. I would not call it professional. And the fact that I only see 5-star reviews on their website makes it very suspicious. Why leave contact numbers if you are not going to answer them
0
Replies (0)