Stinking attitude from a manager

They issue a catalogue, then decide to cancel as there was an error with printing. They refused to sell products with the amount on the catalogue and offered 15%.They Manger denied to call head office and had to use my airtime and time to call and get assistance. He shoved his hand on my face before the cameras in front of customers and his colleagues. Such humiliation. Bad customer service and don't see myself shopping there again